Co-Working Spaces and Answering Service: It Just Makes Sense

A 2019 study states 90% of the co-working spaces that are profitable have three things in common:

1) They have over 200 members,

2) They are over a year old, and

3) they do not subsidize the co-working business with other business ventures.

Co-working spaces are dependent on their membership and generally most of the work to keep clients happy is on the General Manager, Concierge, or whatever title you use for the people that put in face-to- face time with members, booking meeting spaces, ensuring all needs are thought about and met.
However, this can lead to turnover and burnout as your co-working space grows.

Alliance Answer works with co-working spaces to help your front-end management team to provide exceptional service. When 89% of people who join a co-working space find themselves happier in their work life, we want to work with you to ensure they stay happy with your space.

We offer After-Hours call answering, can integrate with scheduling software to help your client book meeting rooms, podcasting spaces, or even pre-qualify leads for you. We can schedule walk-throughs, hot desks, and work with you to help your co-working space scale and grow.
If you’re running any marketing campaigns, we can help answer any influx of calls and answer your FAQs to any new business or freelancer on your behalf.

Alliance Answer builds a bespoke script for our trained team of Virtual Assistants, and work with you to ensure that urgent calls are dispatched out to your team or vendor list, and you’ll receive a daily recap of all calls so your team can triage all client interactions based on importance. With plans starting at under $100/month, an answering service is an investment that can continue to help your co-working space thrive.

Want to learn what you could be missing out on with missed calls: use our Lost Revenue Calculator to see how much revenue may be sent to your voicemail.