Four Resolutions for Small Businesses

With the beginning of a new decade, what are your small business resolutions? Here are four suggestions we think will give you an edge in the coming new year.

1. Better Client Experiences 

The best way for a business to thrive to have their clients do their marketing for them. This can be anything from positive online reviews, to referrals. By creating an awesome client experience from the first contact to completion, your organization will thrive. By having friendly voices answering calls, you're able to make sure your interactions are positive.  

2. Build Your Bench Strength 

Change is inevitable. Are you prepared? What is the plan if someone on your team leaves? How do you manage the bench strength of your team? Using an answering service allows you to have a full bench of qualified administrative team members at a fraction of the cost, so you don't have to worry about emergency replacements.

3. Qualify Your Leads 

When people are looking for an immediate service, they generally call businesses until someone picks up. However, as more consumers are researching online before committing to one business over another and as much as 82 percent of customers want immediate contact, the new year will bring the need to have people ready at any time. Having an answering service allows all callers to be asked the right questions- as chosen by you- to ensure they're the right fit for your business. 

4. Attract the Elusive Work-Life Balance 

Work-life balance is rare but it's quickly become a goal for today's workers. There's always something. But not having a healthy work-life balance, has been shown to "impair personal health, jeopardize safety and increase stress." Having an after hours answering service allows for you to disconnect from calls in order to manage your personal New Year resolutions, whatever they may be. 

Clearly, having a professional answering service is a way to reach each of these goals with minimal cost. We invite you to contact us today to find out these and many other ways Alliance Wireless Communications can help your company reach your goals